Privacy Policy
Privacy Policy
1. APPLICATION
1.1 This policy applies when you purchase products from blackrhino-x.com.
1.2 This policy operates in conjunction with our General Terms and Conditions which is available on our Website.
1.3 References to ‘us’, ‘we’ and ‘our’ or to ‘Blackrhinox’ mean Blackrhinox Pty Ltd ACN 660 607 616 and includes its related bodies corporate and associates as those terms are defined in the Corporations Act 2001 (Cth) and references to ‘you’ mean you. This Privacy Policy explains how we manage personal information and how to contact us if you have any further queries about how we do this.
1.4 This Policy does not apply to how we handle personal information about our employees.
1.5 We sell camping and outdoor equipment to individuals. An individual will generally place an order online through our Website.
1.6 In undertaking our functions and activities (i.e. sale of camping equipment) we may handle individuals’ personal information.
1.7 We comply with the thirteen Australian Privacy Principles in the Privacy Act 1988 (Cth) except where the Act does not require this. The APPs regulate how to handle personal information throughout its life cycle, from collection to use and disclosure, storage, accessibility and disposal.
1.8 Personal information is information or an opinion, in any form and whether true or not, about an identified individual or an individual who is reasonably identifiable. Special rules apply for collecting personal information which is sensitive information. This includes health information and information about a person’s race, ethnic origin, political opinions, membership of political, professional or trade associations, religious or philosophical beliefs, sexual orientation or practices and criminal history.
2. THE KIND OF PERSONAL INFORMATION WE COLLECT AND HOLD
(2) We may collect one or more of the following items of personal information:
(a) your name; or
(b) contact details including postal and email address and telephone number.
2.2 Our outsourced service provider, Shopify, will collect some of the above information, as well as credit card and other payment data. We do not collect credit card and other payment data. Please refer to Shopify’s own privacy policy for information on how this information will be handled.
3. HOW WE COLLECT AND HOLD PERSONAL INFORMATION
3.1 To the extent required by the Act:
(a) we will not collect personal information about you unless that information is reasonably necessary for one or more of our functions or activities; and
(b) we will collect personal information only by lawful and fair means.
3.2 When we collect personal information directly from you, we will take reasonable steps at or before the time of collection to ensure that you are aware of certain key matters, such as the purposes for which we are collecting the information, the organisations (or types of organisations) to which we would normally disclose information of that kind, the fact that you are able to access the information and how to contact us.
4. THE PURPOSES OF WHICH WE HANDLE PERSONAL INFORMATION
4.1 To the extent required by the Act:
(a) we will not collect personal information about you unless that information is reasonably necessary for one or more of our functions or activities; and
(b) we will collect personal information only by lawful and fair means.
4.2 When we collect personal information directly from you, we will take reasonable steps at or before the time of collection to ensure that you are aware of certain key matters, such as the purposes for which we are collecting the information, the organisations (or types of organisations) to which we would normally disclose information of that kind, the fact that you are able to access the information and how to contact us.
5. THE PURPOSE OF WHICH WE HANDLE PERSONAL INFORMATION
5.1 If we use or disclose your personal information for a purpose (the “secondary purpose”) other than the main reason for which it was originally collected (the “primary purpose”), to the extent required by the Act, we will ensure that:
(a) the secondary purpose is related to the primary purpose of collection (and directly related in the case of sensitive information), and you would reasonably expect that we would use or disclose your information in that way;
(b) you have consented to the use or disclosure of your personal information for the secondary purpose;
(c) the use or disclosure is required or authorised by or under law; or
(d) the use or disclosure is otherwise permitted by the Act (for example, as a necessary part of an investigation of suspected unlawful activity).
5.2 We will use your personal information to fulfil your order for camping equipment and send you marketing material. We may also disclose personal information to our service providers to facilitate our provision of products or services.
6. DATA QUALITY AND SECURITY
To the extent requires by the Act, we will take reasonable steps to:
6.1 make sure that the personal information that we collect, use and disclose is accurate, complete, and up to date;
6.2 protect the personal information that we hold from misuse, interference and loss and from unauthorised access, modification or disclosure; and
6.3 destroy or permanently de-identify personal information that is no longer needed for any purpose that is permitted by the Act.
7. TRANSFER OF PERSONAL INFORMATION OVERSEAS
We may transfer personal information to our service providers who may have cloud-based facilities that utilise computer servers located overseas. If we transfer personal information in this way, we will take reasonable steps to ensure that any overseas recipient does not breach the APPs in relation to the disclosed personal information.
This obligation will not apply if:
7.1 we reasonably believe that the recipient of the information is subject to legal obligations that have the effect of protecting the information in a way that, overall, is at least substantially similar to protection under the APPs and there are mechanisms that you can access to enforce that protection;
7.2 you give us consent to disclose your personal information to an overseas recipient, expressly or by implication, after you are expressly informed by us that if you consent we will not be required to take reasonable steps to ensure that the overseas recipient does not breach the APPs in relation to the information; or we are legally authorised to do so.
8. ACCESS AND CORRECTION OF YOUR PERSONAL INFORMATION
Please contact us at admin@blackrhino-x.com if you would like to access or correct the personal information that we hold about you. We will generally provide you with access to your personal information if practicable (although a fee may be imposed) and will take reasonable steps to amend any personal information that is incorrect. In some circumstances, we may not permit access to your personal information, or may refuse to correct your personal information, in which case we will provide you with reasons for this decision.
9. QUESTIONS AND COMPLAINTS
Please contact support@blackrhino-x.com if you have any questions or complaints about the personal information that we hold about you or the way we handle that personal information. We will acknowledge your question or complaint as soon as possible and will seek to address any question or complaint within 14 days after that.
10. NOTIFIABLE DATA BREACHES
If there is a loss, or unauthorised access or disclosure of your personal information that is likely to result in serious harm to you, we will investigate and notify you and the Australian Information Commissioner as soon as practicable, in accordance with the Act.
11. CHANGES
We may change this Privacy Policy from time to time. You can find our up-to-date Privacy Policy posted on our website from time to time.
12. WEBSITE
When you use our website, we can identify your web browser but we do not identify you. We may use web browser data for website optimisation purposes.
We use “cookies” on our website. A cookie is a text file placed on your computer, to either improve the functionality of the website or help us analyse how users use our website. We do not link back to your identity from the information generated by the cookie about your use of the website (including your device’s IP-address). If you do not wish us to use cookies, you can configure the browser settings of your computer or your devices for that purpose.
13. CONTACT US
If you have any queries about our Privacy Policy, or about the way we manage your personal information, you can:
13.1 Write to us at Blackrhinox, admin@BlackRhinox.com.au;
13.2 Telephone our offices on 1300 792 660; or
13.3 Click Contact Us on our website.
